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CALL COSTS

The sections below outline the costs associated with owning and using an 0845 local rate telephone number in the UK, to both the owners, and callers.

 

Costs to the Caller

  • The cost to the caller is simple - callers pay no more than 4ppm to call you during peak hours and 1ppm at other times, provided they are calling from a UK landline telephone. This is a standard price: all 0845 numbers are charged at the same call rate, no matter where they are routed to or what telco provides them.

Costs to you

The Setup Fee

  • The fee to actually setup the number and get it working. In the case of our standard numbers, this fee is zero.
  • The more memorable numbers start at £19.99 and they can be seen at the foot of the home page.
Free 0845 numbers Bronze 0845 numbers Silver 0845 numbers Gold 0845 numbers Platinum+ 0845 numbers
£0.00 Setup Fee £9.95 Setup Fee £49.00 Setup Fee £99.00 Setup Fee From £750.00 Setup Fee

Costs per Minute

  • If you are pointing your 0845 number at a UK landline number, it will not cost you anything at all to receive calls -- owning and running an 0845 number can be completely free.
  • If you want to point your 0845 number at a mobile or international number, you will incur costs, which will vary according to the network or destination see the rates table below. For charges to route your 0845 number to an international number you'll need to call us on 08453 887744 to discuss your needs.

Feature Fees

  • You can change your terminating number and set up new route plans at any time, 24 hours a day 365 days a year free of charge using your number managament panel.
  • Special features we offer include route plans (free of charge), and day parting and Fax-to-email (both £9.95 setup plus £2.50 per month).

Costs to route your 0845 number to a mobile phone

To route your 0845 number to a UK mobile phone number you will have to pay an activation fee of £9.95 plus £4.95 per month. Once this is paid your 0845 number will be made live. You will then be charged a pence-per-minute rate based on your mobile network operator.

Your mobile routing call charges bill is generated monthly and if it is over £1.00, charged to your credit card or direct debit within 14 days of the billing date (1st of every calendar month). If your monthly call charges bill is less than £1.00 it is carried over to the next months bill.

You can change your terminating number at any time, free of charge in your number management panel.

See the table below for 0845 mobile routing rates.

 
PeakOff-peakWeekend
O2 12.9p 12.9p 12.9p
Orange 12.9p 12.9p 12.9p
T Mobile 12.9p 12.9p 12.9p
Three 18.5p 18.5p 18.5p
Vodafone 12.9p 12.9p 12.9p

This table shows how much it will cost per minute to route your 0845 number to a UK mobile phone, based on what network you use.

For example, if you wish to route your 0845 number to a UK Orange mobile number, it would cost you:

  • 12.9p per minute to receive calls during the day
  • 12.9p per minute to receive calls after 6:00pm weekdays (off-peak)
  • 12.9p per minute during the weekends.

Routing Your 0845 Local Rate Number to an International Number

You can have your 0845 Local Rate Number routed through to an International number (landline or mobile). Calls will still be exactly the same price as for callers, regardless of where you have routed the number to.

There is a one-off charge of £9.95 to set up international routing to your account, plus a monthly charge of £2.50 per number, or alternatively you can activate the feature account-wise for all the numbers in your account for a setup fee of £49.95 and £9.95 per month.

You will also have to pay a higher pence per minute charge to receive calls on your international number. To determine this ppm charge please contact us to check your desired international routing.



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